Privacy Policy
Last updated: March 10, 2026
Contents
Overview
Sausalito Retreat is a vacation rental property managed by Tarheel Tactics LLC ("we", "us", "our"). We collect only what is needed to process booking inquiries, direct bookings, and communicate with guests. We never sell your personal information to third parties.
Information We Collect
- Booking inquiries: name, email, phone number, travel dates, party size, and message content
- Direct bookings: name, email, phone number, billing address, and travel details
- Automatically: page views, device and browser type, approximate location (via analytics), and error events
How We Use Your Information
We use the information we collect to: process and confirm booking inquiries and reservations; communicate with you about your stay, including pre-arrival instructions and post-stay follow-up; improve the website and guest experience; and comply with applicable legal and tax obligations.
Third-Party Services
| Service | Purpose |
|---|---|
| Vercel | Website hosting and global content delivery |
| Vercel Analytics | Anonymous usage analytics — no personally identifiable data collected |
| Stripe | Payment processing for direct bookings (card and ACH) |
| Sentry | Error monitoring and application diagnostics |
| Mercury | Business banking (operator-facing only — not user-facing) |
Data Security
We use industry-standard encryption (TLS/HTTPS) to protect data in transit. Payment processing is handled by Stripe, a PCI-compliant provider. We do not store raw payment card data on our servers.
Data Retention
- Booking inquiries: retained for up to 2 years
- Guest booking records: retained for up to 7 years to meet tax and legal requirements
- Analytics data: anonymized and retained indefinitely
Your Rights
You may contact us at info@tarheeltactics.com to request access to, correction of, or deletion of your personal information. California residents have additional rights under the California Consumer Privacy Act (CCPA). We do not sell personal information, so opt-out of sale rights do not apply.
Children's Privacy
Our website is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
Changes to This Policy
We may update this privacy policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of the website after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have questions or concerns about this privacy policy, please contact us:
Tarheel Tactics LLC info@tarheeltactics.com (650) 304-4791
This privacy policy applies to the Sausalito Retreat website operated by Tarheel Tactics LLC, a Delaware limited liability company managing property in Sausalito, California. Nothing herein constitutes legal advice.